Raising Children
Raising Children
We believe in the power of community and the importance of supporting one another in the journey of raising healthy, happy kids. As part of our family, you can count on us to be there whenever you need a helping hand. We understand that every family is unique, and that's why we offer a range of resources tailored to meet your specific needs. From personalized support to specialized services, we're here to be your partner in creating a nurturing environment for your children. So, lean on us and let's build a brighter future together!
Bright Horizons Back-Up Care Program
The Bright Horizons Program provides access to temporary back-up center-based child care as well as in-home care for dependent children and adult/elder family members (even if they don’t live with you).
This benefit allows you to make back-up care arrangements for your loved ones without having to take time away from work when regular care arrangements fall through, an unexpected emergency arises or you simply need additional dependent care assistance.
Start Using Back-Up Care
Follow these instructions to get started. To register for the first time, go to Bright Horizons Back-Up Care and click “Not signed up yet? Register Now.” You’ll then use the following information:
Username: publicis
Password: backup4u
If you have questions, call 1-877-242-2737.
| Back-Up Care Visits: | Total of 15 days per year* (for child and adult/elder back-up care visits) |
|---|---|
| Employee Copays: | Center Based Care:
In-Home Care:
Payments collected by Bright Horizons |
Let the Bright Horizons Program be your 24/7 family care resource
Back-up care is available every day. Center-based child care and in-home care are available Monday-Friday typically between 7am – 6pm. Night and weekend in-home care is also available upon request. To access back-up care services, you must be employed in a benefits eligible work status during the time care is needed.
For ease of use, advance registration is strongly recommended. Registration is free. Nominal copays apply only when back-up care is provided.
Online, self-serve and self-pay resources are available to connect with housekeepers, babysitters/nannies, pet sitters/groomers, elder care resources and more.
Bright Horizons Additional Family Support Program
Our Additional Family Support program provides resources to help you secure your own ongoing care needs including:
Preferred enrollment access at select Bright Horizons child care centers
Discounts off tuitions for full-time care at select participating network child care centers
Online, self-serve and self-pay resources to search and connect with housekeepers, babysitters and nannies, pet sitters/groomers, elder care resources, planning and referral, tutoring, and test prep and homework assistance
Start Using Additional Family Support
Visit Bright Horizons to get started. Click on Additional Family Support at the top of the page, find the benefit that fits your needs, and then follow these instructions to get started.
If you have questions, call 1-877-242-2737.
Contacts
Benefits Service Center
Weekdays, 8:00 am – 8:00 pm ET