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Qualified Life Events

Qualified Life Events

In general, you can't make changes to your election until the next annual Open Enrollment period unless you have a Qualified Life Event, as defined by the IRS. If you do, you can make benefit changes consistent with that event. You must make coverage changes within 31 calendar days of the event.

  • How to Make a Mid-Year Change Due to a Qualified Life Event

    You must complete the steps below within 31 calendar days of the Qualified Life Event to make changes to your benefit elections:

    • Go to bswift and log in to your profile.

    • On the Welcome page, go to the Life Event section and click the applicable link for your qualified event.

    • Follow the prompts to make your benefits changes/selections.

    • After you submit your qualified event change or election, bswift will contact you by email or mail to request documentation verifying your event and/or dependent eligibility. Your "verification deadline" is 30 calendar days from your enrollment date.

    • Submit documentation to bswift by the deadline in your notice. Otherwise, bswift will retroactively terminate your requested coverage as of the date of coverage.

  • How to Make an Address or Name Change

    See Changing Your Name or Address for instructions.

    A name change doesn't automatically trigger a new insurance ID card. To request one, contact your insurance carrier directly at least 2 weeks after your update.

    For questions and assistance with processing a Qualified Life Event, please contact the Publicis Connection Service Center at 1-800-933-3622 (Monday – Friday, 8:00 am – 8:00 pm ET).