Emergency Support Resources

Below are resources and tips to help you and your family before, during, and after a natural disaster.

• What to Do During and After a Disaster

  Your safety and wellbeing are top priorities. If you are impacted by a natural disaster, you can find support through our various benefit plan resources listed here:

  • Call Health Advocate to help you manage the recovery process and use this Disaster Recovery Guide to help you manage the situation.

  • If you're on our medical plan, call UHC 1-833-313-2025 to find a doctor or to help with a planned procedure that has been interrupted.

  • You can also get access to a doctor by phone free of charge with Teladoc (1-855-225-5032).

  • If you need to replace your medications, call CVS (1-866-212-4752) or your pharmacy for assistance.

  • If you have Publicis Vision coverage, please call VSP (1-800-877-7195) for assistance.

  • You may also want to register for disaster assistance at DisasterAssistance.gov.

  Below are additional resources by situation from our Employee Assistance Program (EAP). You can also visit the American Red Cross for more resources for any type of disaster.

  American Red Cross

  DisasterAssistance.gov

  FEMA

  Resources by situation: Earthquake, Flood, Hurricane, Tornado, Wildfire, Winter Weather

• Preparing for a Natural Disaster

  You can't predict the unexpected, but you can plan for it. Start building your emergency plan today:

  • Make an emergency plan

  • Sign up for alerts and warnings in your area

  • Learn your evacuation zone and have an evacuation plan

• Preparing Children for Emergencies

  Children can be particularly impacted by the fear that surrounds a natural disaster, so having a fearless way to prepare them for the unexpected should be a high priority. Here are resources to help prepare children for various emergencies:

  • Ready Kids

  • Sesame Street Fire Safety Program for preschool children (U.S. Fire Administration)

  • National Weather Service Education (National Weather Service)

• Emergency Pharmacy Assistance by CVS Health

  CVS Health is committed to supporting plan members in areas affected by emergencies. Below is key information regarding assistance for medication needs in impacted regions.

  If you have CVS plan coverage and are in an emergency area, CVS Health may relax prescription restrictions. Contact CVS Caremark at 1-866-212-4752 for current assistance.

  Contacts:

  • Health Advocate | 1-800-933-3622

  • UnitedHealthcare | 1-833-313-2025

  • Teladoc | 1-855-225-5032

  • CVS Caremark | 1-866-212-4752

  • Workplace Solutions (EAP) | 1-800-327-5071

  Vendor Portals & Key Links:

  • DisasterAssistance.gov: https://www.disasterassistance.gov

  • American Red Cross: https://www.redcross.org

  • FEMA: https://www.fema.gov