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LiveWell Wellbeing Program

LiveWell Wellbeing Program

Be well in every way

Iron Mountain’s LiveWell Wellbeing Program, administered by Aetna, is designed to help you prioritize and elevate every aspect of your wellbeing — emotional, social, financial, and physical.

Our goal is to:

  • Engage you in your own unique wellbeing pathway.

  • Help you identify all the resources and programs available to support you on your journey.

  • Provide you with the tools you need to help reward yourself with health.

Once you embark on your journey of wellbeing, you’ll be able to focus on what matters most to you. The LiveWell program and Iron Mountain’s wellbeing resources are here to support your path and assist you in every step of the way.

Our LiveWell Wellbeing Program emphasizes opportunities that encourage healthy behaviors and personal growth rather than financial incentives. The incentive program was discontinued, effective January 2025.

How the LiveWell Wellbeing Program helps you

  • Personalized recommendations based on your health assessment.

  • Health actions in your custom health checklist with steps to improve your health status and stay on track.

  • Free and confidential personal or group lifestyle coaching for sleep, healthy eating, tobacco cessation, and more.

  • Chronic condition coaching for enrolled Aetna members managing diabetes, high blood pressure, asthma, migraines, and more.

  • Earn badges for exploring wellbeing content such as articles, recipes, webinars, and audio content.

  • Join team or individual adventure challenges to help you achieve your health goals.

  • Connect your wearable devices to track your activity.

The LiveWell program provides ideas and tips to boost your wellbeing in the ways that are most meaningful to you.

LiveWell offers activities and interactive challenges on topics, such as:

  • Lifestyle and health

  • Purpose and contribution

  • Relationships and community

  • Development and growth

  • Money and prosperity

  • Mindset and resilience

For additional information, click here to see FAQs.

Eligibility:

Mountaineers who are enrolled in any medical plan and are regularly scheduled to work 20 or more hours per week, as well as their spouses or domestic partners, can participate in the LiveWell Wellbeing Program.

What it costs:

The LiveWell program is offered at no cost to you.

Get started

MyActiveHealth is the wellbeing platform that you’ll use to access your LiveWell program. You can access this platform by downloading the app to your smartphone/tablet or via a computer.

  • If you prefer to use a computer:

    • Go to Aetna.com and log in.

    • Click on “Health and Wellness.”

    • Click on the “Aetna Health Your Way” tile.

    • Accept the terms and conditions, and you’ll be on your way

  • If you like mobile apps:

Need help? Contact Aetna One Advisor (A1A) for help at 888-216-8573.

  • Biometric screenings

    Biometric screenings provide valuable information to help you and your doctor better understand your current health and how you can maintain or improve it. Completing your biometric screening is a great first step to learning how you can best use the LiveWell program.

    Biometric screenings can include:

    • Blood pressure
    • Blood sugar (glucose)
    • BMI (body mass index)
    • Triglycerides
    • HDL (good) cholesterol
    • Total cholesterol
    • Waist circumference

    Eligibility: Mountaineers who are regularly scheduled to work 20 or more hours per week, as well as their spouses/domestic partners, can participate in biometric screenings.

    Get started:

    Biometric Screening Process

    • Create your account on the Labcorp site from the biometric screening card on your rewards platform.
    • Schedule your appointment or download a Physician Results Form that your doctor will be able to complete and submit.
    • Fax the completed form to the fax number on the form on or before the required completion date. Or submit it yourself by using the Upload Physician Form option on the Labcorp website.